A one-day training course “Operations Management: The Essentials Presented in One Day” consists of five topics which should be presented in hierarchical order. The following provides a brief highlight of each topic. The most important topic is “Productivity and Process Analysis,” which discusses productivity and its dimension, time study, the Define-Measure-Analyze-Improve-Control process, process analysis, flowcharting, and streamlining advance. This is an increasingly important aspect of Operations Management because it helps to understand to evaluate and increase the efficiency and efficacy of processes. The second topic, “Operations Strategy,” shows the role of operations management in organizational strategy, the significance of operations to the value chain, and stages of dynamic manufacturing. This topic assists to understand the operations contribution to the development and implementation of successful strategy. The next topic, “Forecasting and Aggregate Planning,” discusses the most popular qualitative and quantitative forecast techniques, presents linear regression, and denotes the bias and mean absolute deviation error measures. This topic is helpful for students to fully evaluate the place of forecasting process and control methods in finding assignable declinations. Learning objectives topic 4, “Facility Location”, involve strategic problems in facility position and how positions are selected. This topic explains the global and regional issues, the factor rating and center of gravity methods; obtain decision models how operational performance could be improved. Topic 5, “Inventory Management and Purchasing,” addresses fundamental inventory policy topics involving purchasing, negotiation and inventory price. Topic 5 introduced discussion of the origin and relationship of cost dynamics and helps to define inventory management problems.
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The designation “concepts of value in Operations Management” proposes “value” is being “managed”. Nevertheless, when we discuss what the word “value” means it frequentlytakes on many meanings. This course explores the systemic interrelation between value, the solutions that yield such value and the activities such solutions perform. There are three concepts of value: business value (develops planning, production issuing, and capacity utilization);design-to-order concept (supplies consumers with a product when, where, and how they want it);mass customization concept (makes an important correlation between the company and the customer in providing loyalty-building value to the customer and in collecting valuable market information for the company).
This training course will assist you in advancing your position while giving you the foundation to develop your company’s competitive position and profitability. Using the knowledge from this course, you will able to analyze different important operational measurements such as capacity management, flow time management, value chain management.
Anupindi, R. (2005). Managing Business Process Flows: Principles of Operations Management (2nd Edition). Prentice Hall, New Jersey.
Treacy, M. (1997). The Discipline of Market Leaders: Choose your Customer, Narrow your Focus, Dominate your Market. Basic Books.